Returns Network Exception Dashboard
Exposure by issue
Dollar value of affected units, 3PL and process failures only
When each problem started
Affected units per month; each panel on its own scale
Hub reconciliation: ERP vs 3PL physical on-hand
Defective returns stock at each 3PL hub; variance = ERP minus 3PL
Findings and corrective actions
Ordered by exposure; customer non-returns are billable, not a 3PL failure